Privacy Policy

SECURITY & PRIVACY POLICY

Personal information we collect

Lox Stock & Barrel recognises the importance of protecting the privacy of our customers, however, there is some personal information we need to collect. Personal information generally includes any information that can be used to personally identify you, such as:

  • your name
  • address
  • email address
  • postcode
  • telephone number

How we store your personal information

We store your personal information in our database. This system is password protected and your information is never disclosed to a third party. All reasonable steps are taken to ensure your personal information is protected from misuse, loss, unauthorised access, modification or disclosure.

How we store your credit card information

To ensure protection of your credit card details, credit card payments are processed using a secure, third party payment gateway service run by eway, eway.com.au. This service is PCI-DSS compliant which is the industry standard for secure credit card payments. Any changes or updates to your payment information need to be made via this gateway. For security purposes Lox Stock & Barrel will not handle any credit card information via phone or email. All credit card details are encrypted and cannot be accessed by our Customer Service Staff.